Form with multiple conditions is crashing.

  • Profile Image
    wyntay
    Asked on April 03, 2017 at 09:40 PM

    Hi, I just wrote in but figured out the problem. The form crashes when I change the "Clear Hidden Field Values" to "Clear on Being Hidden". This does not happen when I change it to "Clear on Submit". Please advise, thank you! https://form.jotform.me/70101884168455

  • Profile Image
    ashwin_d
    Answered on April 04, 2017 at 12:10 AM

    Hello wyntay,

    I did test a clone of your form and I am able to replicate the issue you are having. You seems to have 83 conditions in your form and I believe that seems to be causing this issue.

    I would suggest you to please disable your condition and see if that solves your problem. If that solves it, you may have to optimize the conditions you have added in form. It seems you have added several condition to show / hide multiple questions together. Please note that there is a better way to show / hide multiple fields at once. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/297-Show-or-Hide-Multiple-Fields-at-Once-Using-the-Form-Collapse-Tool

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!