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    Why doesn't the form calculation widget work?

    Asked by hpjc on April 03, 2017 at 10:32 PM

    The widget works in the 2016 version of the registration form at   https://www.jotform.com/build/61166792432963

    It does not work in the 2017 version of the registration form at   https://www.jotform.com/build/70867312255962.

    Does it make a difference that there are 5 choices in the field being counted in the 2016 version and 4 choices in the field be counted for the 2017  version

    Thank you.

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    JotForm Support

    Answered by Chriistian on April 04, 2017 at 02:51 AM

    Does it make a difference that there are 5 choices in the field being counted in the 2016 version and 4 choices in the field be counted for the 2017 version?

    No, this should not make a difference if you there are 5 choices in the field in 2016 version and 4 choices in the field be counted for the 2017 version.

    I cloned both forms 2016 version of registration form (https://www.jotform.com/61166792432963) and 2017 version of registration form(https://www.jotform.com/70867312255962). I noticed the difference between the two forms in their calculation widget. The version 2017 has parenthesis treated as a string, please see the images below:

    2016 version:

     

    2017 version:

    Please try making this as a number on the calculation widget so that the calculation will work on your form.

    Let us know if you need further assistance.
    Regards.

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    Answered by hpjc on April 04, 2017 at 08:15 AM

    Thanks, that worked. I thought I already changed those from strings before I submitted my question, but perhaps I forgot to hit "save"