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hpjcAsked on April 3, 2017 at 10:32 PM
The widget works in the 2016 version of the registration form at https://www.jotform.com/build/61166792432963
It does not work in the 2017 version of the registration form at https://www.jotform.com/build/70867312255962.
Does it make a difference that there are 5 choices in the field being counted in the 2016 version and 4 choices in the field be counted for the 2017 version
Thank you.
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Chriistian Jotform SupportReplied on April 4, 2017 at 2:51 AM
Does it make a difference that there are 5 choices in the field being counted in the 2016 version and 4 choices in the field be counted for the 2017 version?
No, this should not make a difference if you there are 5 choices in the field in 2016 version and 4 choices in the field be counted for the 2017 version.
I cloned both forms 2016 version of registration form (https://www.jotform.com/61166792432963) and 2017 version of registration form(https://www.jotform.com/70867312255962). I noticed the difference between the two forms in their calculation widget. The version 2017 has parenthesis treated as a string, please see the images below:
2016 version:
2017 version:
Please try making this as a number on the calculation widget so that the calculation will work on your form.
Let us know if you need further assistance.
Regards. -
hpjcReplied on April 4, 2017 at 8:15 AM
Thanks, that worked. I thought I already changed those from strings before I submitted my question, but perhaps I forgot to hit "save"