What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    is there any way to find out who submitted a form when they failed to provide their email address?

    Asked by creativealliance on July 03, 2012 at 12:17 AM

    I routinely have submissions from people that request my services, but they don't fill out the contact information!  Is there any way to find out who sumbitted the form?

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    JotForm Support

    Answered by liyam on July 03, 2012 at 12:52 AM

    The only way to find out who made the submission and for you to be able to contact them is that if they have submitted their email address and/or name when they submitted the form. 

    For them to be required to share their information, you should set the fields as "Required".

    If you have further questions or other concerns, please do let us know.

    Thanks.