What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by sandpn on April 04, 2017 at 02:03 AM
    Screenshot
    fill open form is disabled enabled
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    JotForm Support

    Answered by ashwin_d on April 04, 2017 at 03:44 AM

    Hello sandpn,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now and your form is back online. I would suggest you to please test your form again and get back to us if the issue persists.

    I'm sorry for the trouble caused to you. 

    Thank you!