What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms Disabled

    Asked by Michaellongley2 on April 04, 2017 at 03:10 AM



    My forms were working fine however; after editing one form to include a password field they are all disabled? I've herd it can automatically be flagged as suspect.


    Any assistance would be appriciated


    Kind Regards

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    JotForm Support

    Answered by Chriistian on April 04, 2017 at 04:50 AM

    Please note that adding password field on your form to asks password details from the Form Users is against our Terms of Use and it will result to your account being suspended and forms being disabled. 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    However, I can see that you have removed the password field on your form. With that in mind, I have now reactivated your account and you should access your forms.