- EdvinasSleveAsked on April 04, 2017 at 04:39 AM
When I put iFrame to website send button do not working.Yesterday it worked.
Nou I putted embed code but it has white frame.Page URL:
- JotForm SupportNik_CAnswered on April 04, 2017 at 06:34 AM
I checked your website and I see the problem, could you please try embedding with clean iFrame method, you can use this code:
<iframe id="JotFormIFrame-70864054081353" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/70864054081353" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>
Please paste that instead of the one you did and let us know how it worked.
We'll wait for your response.
- EdvinasSleveAnswered on April 04, 2017 at 07:45 AMStill not working – also on iframe I get the message please wait. And nothing happens.
Marketing projects manager
UAB „Vičiūnų grupė“
V.Krėvės av. 97, LT-50369, Kaunas, Lithuania
Cell: +370 67640016
- JotForm SupportKevin_GAnswered on April 04, 2017 at 10:03 AM
I've checked the embedded form in your webpage and I can see it works without any problem, though I can see you've embedded the full iFrame code instead of the iFrame code only.
Here's a screenshot about what I could see when submitted your form:
If it still persists, please share us a screenshot about the web console, that will help us to know if there's an error that's not allowing the form to work as expected.
These keyboard shortcuts will help you to get the console:
Mac: Command + Option + J
Windows: Control + Shift + J
This guide will help to upload the screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum