Why iFrame embedded form is not working?

  • Profile Image
    EdvinasSleve
    Asked on April 04, 2017 at 04:39 AM

    Hi,

    When I put iFrame to website send button do not working.Yesterday it worked.

    Nou I putted embed code but it has white frame.

     

  • Profile Image
    Nik_C
    Answered on April 04, 2017 at 06:34 AM

    I checked your website and I see the problem, could you please try embedding with clean iFrame method, you can use this code:

    <iframe id="JotFormIFrame-70864054081353" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/70864054081353" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Please paste that instead of the one you did and let us know how it worked.

    We'll wait for your response.

    Thank you!

  • Profile Image
    EdvinasSleve
    Answered on April 04, 2017 at 07:45 AM
    Still not working – also on iframe I get the message please wait. And nothing happens.
    Best regards,
    Edvinas Šlėvė
    Marketing projects manager
    UAB „Vičiūnų grupė“
    VIČIŪNAI GROUP
    V.Krėvės av. 97, LT-50369, Kaunas, Lithuania
    Cell: +370 67640016
    E-mail: edvinas.sleve@vici.eu
    ...
  • Profile Image
    Kevin_G
    Answered on April 04, 2017 at 10:03 AM

    I've checked the embedded form in your webpage and I can see it works without any problem, though I can see you've embedded the full iFrame code instead of the iFrame code only.

    Here's a  screenshot about what I could see when submitted your form: 

    If you're still experiencing conflicts on your form, please try embedding only the iFrame code, removing the JavaScript code, that will help you to avoid conflicts between the form and your page codes. 

    If it still persists, please share us a screenshot about the web console, that will help us to know if there's an error that's not allowing the form to work as expected.

    These keyboard shortcuts will help you to get the console: 

     

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

     

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help to upload the screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum