download fillable pdf

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    mettatheatre
    Asked on April 04, 2017 at 05:11 AM

    Hi

    I've been trying to download a fillable pdf version of one of my forms but it is not working at all.

    - when i click more > download pdf in My Forms I get the dialog asking about page breaks and a submit button, but when i press ok to download the dialog disappears and nothing happens.

    - when i go to https://www.jotform.com/fillable-pdf-form-creator/ and select my form (a new form created for this purpose) i get a spinning icon as though something is happening but i left this running overnight and nothing else happened.

    thanks for your help

     

  • Profile Image
    Rose
    Answered on April 04, 2017 at 06:32 AM

    We are sorry for this inconvenience. 

    The issue you have been experiencing was reported earlier and fixed. I also checked mentioned form and was able to download PDF from More section. Could you please check again and let us know if the issue still persists?

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    mettatheatre
    Answered on April 04, 2017 at 07:45 AM
    Hi there
    I've just tried again this morning and it is now working - thanks for the
    fix!
    Will
    Best wishes
    Will
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