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mettatheatreAsked on April 4, 2017 at 5:11 AM
Hi
I've been trying to download a fillable pdf version of one of my forms but it is not working at all.
- when i click more > download pdf in My Forms I get the dialog asking about page breaks and a submit button, but when i press ok to download the dialog disappears and nothing happens.
- when i go to https://www.jotform.com/fillable-pdf-form-creator/ and select my form (a new form created for this purpose) i get a spinning icon as though something is happening but i left this running overnight and nothing else happened.
thanks for your help
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RoseReplied on April 4, 2017 at 6:32 AM
We are sorry for this inconvenience.
The issue you have been experiencing was reported earlier and fixed. I also checked mentioned form and was able to download PDF from More section. Could you please check again and let us know if the issue still persists?
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mettatheatreReplied on April 4, 2017 at 7:45 AMHi there
I've just tried again this morning and it is now working - thanks for the
fix!
Will
Best wishes
Will
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William Reynolds
Artistic Director, Metta Theatre
www.mettatheatre.co.uk
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