Anti-phishing filter disable?

  • Profile Image
    alvaro_octopus
    Asked on April 04, 2017 at 05:22 AM

    Hi,

    I am getting a form disabled because (looks like) I am asking for bank account number and SWIFT code. 


    I assume it is disabled because of this anti-phishing filter. Can I make it work somehow? We are a registered, legal company, and we are retrieving this data to pay some of our providers.

    Also, we are asking for sensitive data, but we are not asking for secret data or passwords or something like that.


    Regards,
    Alvaro

    PS. We are not embedding the form on any site. We are using this form to onboard some provider into our platform. We onboard this kind of provider manually. And we intend to use JotForm as a temporary solution for now. 

  • Profile Image
    alvaro_octopus
    Answered on April 04, 2017 at 06:49 AM

    Sorry, I removed the bank related fields.

    Thanks.

  • Profile Image
    Charlie
    Answered on April 04, 2017 at 06:52 AM

    Hi,

    It seems like this is a duplicate thread. I see my colleague already answered your inquiry on this link: https://www.jotform.com/answers/1109763. Please refer to that one instead. I have also reactivated your account. 

    Also, please do review our Terms of Use page. We do not allow users collecting sensitive information like log in credentials, passwords, bank details, credit card information and the likes. As these kind of information can be use for identify theft. 

    If you are asking payment from your users, it is a must to use our payment integrations, below are the guides to help you on setting up a payment/order form: 

    https://www.jotform.com/help/47-Order-Form-Basics 

    https://www.jotform.com/help/49-Order-Form-Types 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

     

    I hope that helps.