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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Anti-phishing filter disable?

    Asked by alvaro_octopus on April 04, 2017 at 05:22 AM

    Hi,

    I am getting a form disabled because (looks like) I am asking for bank account number and SWIFT code. 


    I assume it is disabled because of this anti-phishing filter. Can I make it work somehow? We are a registered, legal company, and we are retrieving this data to pay some of our providers.

    Also, we are asking for sensitive data, but we are not asking for secret data or passwords or something like that.


    Regards,
    Alvaro

    PS. We are not embedding the form on any site. We are using this form to onboard some provider into our platform. We onboard this kind of provider manually. And we intend to use JotForm as a temporary solution for now. 

  • Profile Image

    Answered by alvaro_octopus on April 04, 2017 at 06:49 AM

    Sorry, I removed the bank related fields.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Charlie on April 04, 2017 at 06:52 AM

    Hi,

    It seems like this is a duplicate thread. I see my colleague already answered your inquiry on this link: https://www.jotform.com/answers/1109763. Please refer to that one instead. I have also reactivated your account. 

    Also, please do review our Terms of Use page. We do not allow users collecting sensitive information like log in credentials, passwords, bank details, credit card information and the likes. As these kind of information can be use for identify theft. 

    If you are asking payment from your users, it is a must to use our payment integrations, below are the guides to help you on setting up a payment/order form: 

    https://www.jotform.com/help/47-Order-Form-Basics 

    https://www.jotform.com/help/49-Order-Form-Types 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

     

    I hope that helps.