I forgot my password and requesting a reset doesn't send me an email

  • Profile Image
    daniele 
    Asked on April 04, 2017 at 05:41 AM

    non riesco ad entrare perchè ho perso la passw e richiedendola non mi arriva nessuna email

  • Profile Image
    AIDAN
    Answered on April 04, 2017 at 07:06 AM

    I have checked your email against the bounce list and it was in, which explains why you were not receiving password reset instructions email.

    I have removed your email address from the bounce list. Please try to reset your password now.

    If you need further assistance please let us know. We will be happy to help. Thank you.