What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my password and requesting a reset doesn't send me an email

    Asked by daniele  on April 04, 2017 at 05:41 AM

    non riesco ad entrare perchè ho perso la passw e richiedendola non mi arriva nessuna email

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    JotForm Support

    Answered by AIDAN on April 04, 2017 at 07:06 AM

    I have checked your email against the bounce list and it was in, which explains why you were not receiving password reset instructions email.

    I have removed your email address from the bounce list. Please try to reset your password now.

    If you need further assistance please let us know. We will be happy to help. Thank you.