submissions are not being sent to me

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    Asked on April 04, 2017 at 07:42 AM

    I'm not receiving the emails for the sign-ups coming in. I think we saw that my emails were getting bounced. Is there a way to fix this issue?

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    Answered on April 04, 2017 at 09:39 AM

    I have checked your account and I can confirm that your email is in the bounce list, please follow this guide to remove yourself from the bounce list:

    How to Remove Your Email Address from Bounce List


    To prevent this issue from happening in the future, please refer to this guide:

    How to Prevent Email Bouncing Related Issues


    Thank you.