submissions are not being sent to me

  • LaneH
    Asked on April 4, 2017 at 7:42 AM

    I'm not receiving the emails for the sign-ups coming in. I think we saw that my emails were getting bounced. Is there a way to fix this issue?

  • Sven
    Replied on April 4, 2017 at 9:39 AM

    I have checked your account and I can confirm that your email is in the bounce list, please follow this guide to remove yourself from the bounce list:

    How to Remove Your Email Address from Bounce List

     

    To prevent this issue from happening in the future, please refer to this guide:

    How to Prevent Email Bouncing Related Issues

     

    Thank you.