What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrade to Premium

    Asked by xsll on July 03, 2012 at 05:01 AM

    I alreday pay the fee via paypal, why my account haven't upgrade yet. my account id : xsll

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    Answered by gori-mathew on July 03, 2012 at 05:09 AM

    Hi;

    Please can yoiu send us the Invoice recieved from your payment and will make followup.

    You can also give it some short moment to have your payment verified and for security checks. If this remains the same without change, lets us know to assist.

    Thanks.

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    Answered by xsll on July 03, 2012 at 05:27 AM
    plz see the attachment files.
    ------------------ ԭʼ ------------------
    : "JotForm Support Forum";
    ʱ 201273() 5:09
    : "ryan.zhu";
    : Re: Upgrade to Premium
    A new response has been received:

    Answered by gori-mathew


    Hi;

    Please can yoiu send us the Invoice recieved from your payment and will make followup.

    You can also give it some short moment to have your payment verified and for security checks. If this remains the same without change, lets us know to assist.

    Thanks.



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    Answered by ItalyTech on July 03, 2012 at 05:39 AM

    Hi, your account is set to Premium.

    Please logout and login again to see that you're Premium and not Free.

    Thanks