Upgrade to Premium

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    xsll
    Asked on July 03, 2012 at 05:01 AM

    I alreday pay the fee via paypal, why my account haven't upgrade yet. my account id : xsll

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    gori-mathew
    Answered on July 03, 2012 at 05:09 AM

    Hi;

    Please can yoiu send us the Invoice recieved from your payment and will make followup.

    You can also give it some short moment to have your payment verified and for security checks. If this remains the same without change, lets us know to assist.

    Thanks.

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    xsll
    Answered on July 03, 2012 at 05:27 AM
    plz see the attachment files.
    ------------------ ԭʼ ------------------
    : "JotForm Support Forum";
    ʱ 201273() 5:09
    : "ryan.zhu";
    : Re: Upgrade to Premium
    A new response has been received:

    Answered by gori-mathew


    Hi;

    Please can yoiu send us the Invoice recieved from your payment and will make followup.

    You can also give it some short moment to have your payment verified and for security checks. If this remains the same without change, lets us know to assist.

    Thanks.



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    ItalyTech
    Answered on July 03, 2012 at 05:39 AM

    Hi, your account is set to Premium.

    Please logout and login again to see that you're Premium and not Free.

    Thanks