What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Make Sub User Primary

    Asked by bmccain on April 04, 2017 at 08:48 AM

    Greetings. Can I make a sub account the primary account and move the old primary account to a sub account? 

     

    Thanks,

  • Profile Image
    JotForm Support

    Answered by david on April 04, 2017 at 11:30 AM

    It is possible, however, it is a bit more involved than simply switching users.  Essentially, we would move your forms to the other account then they would share the forms with your account.  They would need their own subscription and would not be able to get the same discounted subscription you currently have.

    If you would like to proceed, let us know the username of the account you would like the forms moved to.