What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Would like to downgrade to free subscription.

    Asked by mwUSPTA on April 04, 2017 at 09:08 AM

    We are finished registering people so do not need Jotform services for several months.

  • Profile Image

    Answered by KadeJM on April 04, 2017 at 11:29 AM

    I've now cancelled your jotform subscription and downgraded your account per your request.

    Please note that in the future you can refer to this guide here https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account to easily do this yourself if needed.