What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to free the space taken by uploads in the form?

    Asked by paultfrank on April 04, 2017 at 10:02 AM

    I've removed some submissions, but my upload space is still showing the same space has been used?  I was expecting that when I delete, it would free up some space?

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    JotForm Support

    Answered by Nik_C on April 04, 2017 at 12:23 PM

    I checked your account and these are the limits:

    If you need to free more space, please delete more submissions that contain uploads.

    Let us know if you have any further questions.

    Thank you!