What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Basic form help – Shopify

    Asked by woodtype on April 04, 2017 at 10:29 AM



    I would like to create a form using your app, but when I tried to embed the form it showed up not looking like it belongs in my theme. And also was very airy and had a gray box around it. : (

    It is possible to keep this same format I have on my current contact page and just add on an attach file feature you offer as well. It's a design-based website so integration and flow is essential.


    Thank you!



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    Answered by KadeJM on April 04, 2017 at 12:51 PM

    Do you mean that you are looking to create a form with us to embed on your shopify contact page that resembles the existing one, correct?

    Yes, it is very possible to create a form exactly like that.

    Here's a quick example https://form.jotformpro.com/70935298114965 for you to clone to start which can be modified furthermore to your liking to become more of how you have on your website.

    I created the above example but, you can use the form designer to make it resemble your form on your webpage more. Please see https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms- for further details.

    Additionally, sometimes when you embed the form it's best to use an iframe since the default script may display incorrectly if your site has scripts running on it that interfere with the form.

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    Answered by woodtype on April 04, 2017 at 03:44 PM
    Hi there,
    Thanks for the quick response. Correct, I am trying to create a form that
    resembles my current one.
    This link looks quite a bit different than mine, from a font, layout and
    design standpoint.
    Thank you,
    *Brian Wood*
    Letterpress Printer & Graphic Designer
    w: dogsandstars.com
    w: woodtype918.com
    m: 303.641.2792

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    JotForm Support

    Answered by Kiran on April 04, 2017 at 07:16 PM

    Yes. However, you may clone the form to your account and customize the design as per your requirement using the Advanced form designer. You may also take a look at our Theme-store for hundreds of themes that are available to select to match your requirement.

    If you still need any further assistance, please do not hesitate to get back to us. We will be happy to assist.