Why is my password not working now?

  • Profile Image
    Stephanie N Elliott 
    Asked on April 04, 2017 at 11:13 AM

    I recently changed my password and now I have reached a password attempt limit. Now what can I do to access my forms?

     

  • Profile Image
    david
    Answered on April 04, 2017 at 01:31 PM

    I see there was a password reset request quite recently.  If you were unable to reset your password, let us know and we will look into this further.  As far as the login attempt limit, that should clear within an hour if there are no further attempts.