What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my password not working now?

    Asked by Stephanie N Elliott  on April 04, 2017 at 11:13 AM

    I recently changed my password and now I have reached a password attempt limit. Now what can I do to access my forms?


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    JotForm Support

    Answered by david on April 04, 2017 at 01:31 PM

    I see there was a password reset request quite recently.  If you were unable to reset your password, let us know and we will look into this further.  As far as the login attempt limit, that should clear within an hour if there are no further attempts.