What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why this notice??????????Access Denied in Jotformpro?

    Asked by flydiscount on July 03, 2012 at 07:35 AM

    I'm being denied access to the entire jotformpro site. Lately there is always a problem I want to enter jotformspro to modify some forms and it is not possible I can only enter Jotforms

    Access Denied

    The owner of this website (www.jotformpro.com) has banned your IP address (186.24.16.1). (Ref. 1006)

    Timestamp: Tue, 03 Jul 2012 04:28:09 -0700

    Your IP address: 186.24.16.1

    Requested URL: www.jotformpro.com/

    Error reference number: 1006

    Server ID: FL_17F4

    Process ID: PID_1341314889.697-1-535512884

    User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.47 Safari/536.11

    Page URL:
    http://www.jotformpro.com/

  • Profile Image
    JotForm Support

    Answered by liyam on July 03, 2012 at 07:50 AM

    We apologize for your inconvenience, flydiscount.

    I have forwarded your issue to the development team.  We'll inform you as soon as we get updates.

    Thank you for your patience.

  • Profile Image
    JotForm Support

    Answered by joey on July 03, 2012 at 10:38 AM

    The IP has been whitelisted. Thanks for reporting.