What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change product details, Payment Pro

    Asked by scaoffice on April 04, 2017 at 01:25 PM

    Hello, I don't see a way to edit My Products in a form I've just created. Deleting the products to start again does not work, as the old products are simply added again. I cannot find a help topic using a help search.

    Page URL:

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    JotForm Support

    Answered by david on April 04, 2017 at 03:47 PM

    While editing your form, click on the payment field, then click on the little magic wand icon in the top right of the field:

    That will pop-up the options menu for the field.  From there you can edit/remove products and add new ones. 

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    Answered by scaoffice on April 05, 2017 at 12:14 PM

    I finally figured it out. I must say, the program has become less intuitive as you've implemented changes. 



    Denise Wills


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    JotForm Support

    Answered by david on April 05, 2017 at 01:19 PM

    The process of making changes to most elements should be essentially the same.  If you have any suggestions for improvements, we can forward them to our developers for consideration.  We are constantly trying to streamline things for users and most ideas for updates come from them.