What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why "Back to My Forms" is now going to the wrong location?

    Asked by menstrom on April 04, 2017 at 01:44 PM

    I work in a folder that has been shared with me and, in the past, when I clicked on "My Forms" at the top of the page, I always went back to that folder.  Now it is taking me to the "My Forms" folder that I don't want to be in.  How can I get it reset to always go to the Shared folder I work in?

    Thanks,

    Marilyn

  • Profile Image
    JotForm Support

    Answered by Nik_C on April 04, 2017 at 04:04 PM

    I'm not sure if that was the way to access all forms, since, as far as I remember it was in different folders. My forms folder was for forms you're creating and the shared folder was for the ones that are shared with you:

    So, I'm afraid that it is not possible to change that.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image

    Answered by menstrom on April 04, 2017 at 04:39 PM

    It apparently happened when I clicked the "Create Form" button this morning and accidentally saved a form outside of the shared area where I usually work.  Before today, I didn't have a "My Forms" folder for it to go to, so it just went to the "Shared With You" folder.  Can I delete the "My Forms" folder?

    Thanks,

    Marilyn

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    JotForm Support

    Answered by Kevin_G on April 04, 2017 at 09:56 PM

    Unfortunately, "My Forms" folder cannot be deleted, if you want we could escalate this as feature request to our second level. 

    If you would like to escalate your request, please open a new thread requesting it and we will be glad to help you.