What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was account disabled when we only have five forms activated?

    Asked by AWEinc on April 04, 2017 at 02:28 PM

    Our JotForm account was disabled, but we only have five forms active. Would we be able to get it activated again if we deleted some of our submissions? 

     
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    JotForm Support

    Answered by Jan on April 04, 2017 at 03:11 PM

    This is a duplicate thread. I already posted a reply on your original thread, please refer to this link: https://www.jotform.com/answers/1110983.

     

    Thank you.