What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit Card security at JotForm

    Asked by craig@citrons.info on April 04, 2017 at 02:30 PM

    I believe you have a credit card feature. For when my company asks - can you help me communicate the security elements.

    I want to have the customer put their credit card info in the form.



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    JotForm Support

    Answered by Mike on April 04, 2017 at 05:38 PM

    We are PCI DSS Level 2 Compliant Service Provider, it means that it is safe to use our payment integrations to process/authorize credit card payments.

    Note, that we do not store credit card details at JotForm.

    Also, we do not allow collecting credit card details using form fields. In other words, it is fine to process online payments, but plain credit card details collection is prohibited.

    If you need any further assistance, please let us know.