Password reset is not working

  • nocinw
    Asked on April 4, 2017 at 2:50 PM

    I am not receiving the password reset email.  I have checked my spam and it is not there.  Please help as I need to update the form as soon as possible.

     

  • David JotForm Support
    Replied on April 4, 2017 at 6:01 PM

    It seems you have another thread regarding the same issue:

    http://www.jotform.com/answers/1111090-Why-doesn-t-my-password-work

    If you still need help resetting the password, let us know there and we will be happy to assist you further.