What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Password reset is not working

    Asked by nocinw  on April 04, 2017 at 02:50 PM

    I am not receiving the password reset email.  I have checked my spam and it is not there.  Please help as I need to update the form as soon as possible.

     

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    JotForm Support

    Answered by david on April 04, 2017 at 06:01 PM

    It seems you have another thread regarding the same issue:

    http://www.jotform.com/answers/1111090-Why-doesn-t-my-password-work

    If you still need help resetting the password, let us know there and we will be happy to assist you further.