What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why have my forms been disabled?

    Asked by nueBOX on April 04, 2017 at 03:23 PM

    My forms were disabled, even though they were still in compliance with the "FREE" version. Please help!

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    JotForm Support

    Answered by david on April 04, 2017 at 06:32 PM

    We do not allow for the collection of usernames or passwords through forms for any reason. 


    Your What's Cookin' 2017 Residency Application form has a field labelled "Password (if applicable)".  This set off our phishing detector and resulted in your account being suspended.  I removed the field from that form and activated your account.  Your forms are usable once again.