What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving email notifications

    Asked by amcousa on April 04, 2017 at 04:21 PM

    My email is not receiving any emails, and i already verified the emails multiple times.

    Page URL:
    https://www.jotform.com/62357264656160

  • Profile Image
    JotForm Support

    Answered by Kiran on April 04, 2017 at 08:24 PM

    I have checked your email address registered with this account and the form 62357264656160. I see that they are not listed in our bounce list and you should be receiving emails without any issue. If you are referring to a different email or form, please let us know so that we can check it further. Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to help.