Not receiving email notifications

  • amcousa
    Asked on April 4, 2017 at 4:21 PM

    My email is not receiving any emails, and i already verified the emails multiple times.

  • Kiran Support Team Lead
    Replied on April 4, 2017 at 8:24 PM

    I have checked your email address registered with this account and the form 62357264656160. I see that they are not listed in our bounce list and you should be receiving emails without any issue. If you are referring to a different email or form, please let us know so that we can check it further. Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to help.