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    Unable to change username from the Admin tool for specific user

    Asked by parishalumni on April 04, 2017 at 04:34 PM

    Can I please change my username to be Parish Alumni Office

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    JotForm Support

    Answered by Chriistian on April 04, 2017 at 09:35 PM

    Please allow me to inform you that usernames with spaces or characters are not allowed. If you want to change your username into Parish Alumni Office, we can only change it into Parish_Alumni_Office or if you want, you can suggest another username. Please give us at least 3 usernames so that if one is already taken, we can still change it.

    We'll wait for your response.
    Regards. 

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    Answered by parishalumni on April 04, 2017 at 10:44 PM
    Thank you for your response. Could I simply change the username to say ParishAlumni - capitalize the P and capitalize the A so it's not all lowercase?
    Thank you,
    Lauren
    ...
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    JotForm Support

    Answered by Chriistian on April 04, 2017 at 11:18 PM

    Hi,

    I am currently not able to change your username to the desired one. I will forward this to our backend team for further checking.

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    Answered by parishalumni on April 05, 2017 at 10:44 AM
    Alright, thank you.
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