What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended

    Asked by Liz  on April 04, 2017 at 05:51 PM

    Hi There,

     

    It seems my account has been suspended and not sure why....please let me know :(

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    JotForm Support

    Answered by ktyaguirre on April 04, 2017 at 09:27 PM

    Thank you for contacting us!

    Your account was suspended because your form:

    http://www.jotform.us/form/62587038976169 was requesting login and passwords, which is not allowed according to our Terms of Use.

    As you can see your form has been cleared for you to continue developing it and your account is active.

    May you refrain from requesting sensitive information as such in order for your forms not to draw unwanted attention and your account being at risk of being suspended by our phishing detector system or one of our representatives.

    Thank you.

     

    Kindly ,

    Kathy