Encrypted Form: Autoresponders are not supported

wateramb
Asked on April 04, 2017 at 06:09 PM

This still doesn't work for me. I have an encrypted form with an autoresponder with text only, no form data. Submitters are not getting an email.
JotForm Support

Mike
Answered on April 04, 2017 at 06:23 PM

Our developers updated us with information that Autoresponders will not be supported on Encrypted Forms.

The data hits our servers in encrypted format, so we do not know submitted user's email. I am afraid, that this is not something that we are going to change on Encrypted Forms.