What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email field isn't writable

    Asked by catpaler on April 04, 2017 at 06:29 PM

    I have to submit to this link:  

    but the enter email box does not allow me to enter info.
    Page URL:

  • Profile Image
    JotForm Support

    Answered by amy on April 05, 2017 at 02:14 AM


    When I check your form, I find that you have enabled "Read Only" feature for the "E-mail" field. Please, go to the "Properties" of this field and disable this feature which locates under the "Advanced" tab. 

    If you need further assistance, please let us know. 

    Thank you.

    Kindest Regards.