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    Email Validator being blocked by Norton

    Asked by Herbert  on April 04, 2017 at 09:34 PM

    We are currently using your email validator for our website's contact form. 

    We love the it except for one issue, it blocked by Norton. Will this affect the search-ability of our website?

    Page URL:

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    JotForm Support

    Answered by Mike_G on April 05, 2017 at 03:32 AM

    We would like to apologize for any inconvenience this is causing you.

    We will be glad to help you with your concern, however, the device I'm using right now is not set up with Norton and I'm will not be able to reproduce the issue you're having on my end.

    May we know in what way the Email Validator widget is blocked by Norton?

    Does it only happen if the form is accessed through your website (embedded), but not when it is accessed via its form link?

    If it only happens when your form is embedded, may we suggest you try to embed the form using its iframe code and see if that will make any difference?


    We will wait for your response.

    Thank you.