What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL issue with a form

    Asked by akotoulas on April 04, 2017 at 10:00 PM

    I have two forma on this page. The large form on this page (left) is making the form insecure for some reason. Can you help me figure out how to resolve the issue. When I remove the form the page becomes secure but when I put it back it is not.

    Page URL:
    www.posterpresentations.com/html/order_and_upload_with_a_po.html

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    JotForm Support

    Answered by Rose on April 05, 2017 at 03:54 AM

    Thank you for contacting us.

    The reason why your form is insecure is due to the images on the purchase order payment integration. Since, the images are in http protocol.

     

    I cloned your form to my side and change them to https protocol and the form becomes secure again. So, please change on all the product images protocol on your payment setting.

    If you need any further assistance by our side, please feel free to contact us. We would be pleased to help you.