Show Headers And Text not working

  • mikebull
    Asked on April 5, 2017 at 5:08 AM

    HI 

     

    One of your team was recently kind enough to get back to me when I asked how I could make header text on a jotfrom appear on submissions

    They explained I need to go to submissions, then properties and select Show Header And Text

    I have done this but it doesn't seem to work - I still can't see the headers or the text on submissions

     

    http://di-app.weebly.com/are-you-found.html

     

    Thanks

    Mike

     

     

  • Mike_G JotForm Support
    Replied on April 5, 2017 at 6:30 AM

    I believe you are referring to this thread where you were assisted by one of my colleagues. We would like to apologize for any inconvenience this is causing you. I will be glad to help you further and in order for me to do so, I have created a clone version of the form on your website in my account.

    I made a test submission on the form and checked it from the submission page. I have enabled the "Show Headers and Texts" property and I am seeing the texts and headers in the form submissions after. (Please see screenshot below.)

    Show Headers And Text not working Image 1 Screenshot 20

    Isn't that what you're seeing on your end? If not, can you help us by sending us a screenshot of the issue here in the support forum, please? How-to-include-screenshot-image-in-the-support-forum

    We will wait for your response.

    Thank you.