What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found. This form is disabled.

    Asked by thiam2017 on April 05, 2017 at 05:26 AM


    I have this error : Form not found. This form is disabled. Why ? All my forms are disabled ! 

    Thanks to help me !

    Page URL:

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    Answered by Sven on April 05, 2017 at 06:27 AM

    This is because your form Paiment Par Virement Bancaire has been marked automatically by our system as having phishing activity, I have checked the form and I can see that you're not asking for any sensitive information. However, in order for us to re-activate the form, please reply by explaining the nature of the form, and what kind of activity is it trying to achieve.


    Thank you.

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    Answered by thiam2017 on April 05, 2017 at 09:46 AM

    I have a web site for send parcel. I help users to pay products in foreign country where i live. The users gives me products details and pay me from the forms. I would like users pays by bank cart, paypal and transfert bank.... I create 3 forms. Do you understand ? 

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    JotForm Support

    Answered by david on April 05, 2017 at 11:28 AM

    Thank you for providing further details.  I activated your account and whitelisted your forms.  You should be able to use them once again.