Sub-Users: Changes on forms are not saving and page is redirected to "My Forms".

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    milladesignmaccom
    Asked on April 05, 2017 at 06:08 AM
    And another thing, I'm trying to edit a text and delete a text in the form, but each time I get thrown out. I've changed browser to Chrome from Safari but it does not help.
  • Profile Image
    Charlie
    Answered on April 05, 2017 at 06:19 AM

    May we know what field you are trying to edit?

    I cloned your form and tested it on my account, but I'm unable to replicate the problem, I can edit and delete "Text" field on my end. Here's a screencast: 

     

    Does the action in my screencast same with the actions in your end? If you could provide us more details, that would help us better. 

    We'll wait for your response. 

  • Profile Image
    milladesignmaccom
    Answered on April 05, 2017 at 04:29 PM

    hmm I've tried all day to delete a sentence. Rabatt:.... but every time I delete and press save on the right side,  I get thrown out and have to open the form again and its not being saved...

  • Profile Image
    Kevin_G
    Answered on April 05, 2017 at 08:12 PM

    I've tested this on my end and I can see the issue as well, it only seems to happen when you edit a form from a sub-user account, I could also see it happens when you try to save any change on a form. 

    I will forward this to our second level so our developers can investigate the issue, we  will let you know as soon as we receive any update about it.