The google chrome jotform notifier extension shows a new form submission but there isn't

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    Asked on April 05, 2017 at 07:15 AM

    I have messages saying there is a new submission to the form "heading" (which we do not have.) It says though that we are not authorized to view this. Why are we seeing this?

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    Answered on April 05, 2017 at 09:40 AM


    I added the extension and I can also see those submissions:

    I am escalating this issue to our developers. We will fix it as soon as possible.

    Thank you very much for reporting this issue.


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    Answered on July 01, 2017 at 09:34 AM


    We have released a new version of the notifier. This version fixes the issue you have reported in this thread.

    To update, remove the existing extension, then add the updated version.

    Let us know if you have any other questions or concerns.