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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not updating where it's embedded

    Asked by purelydigital on July 03, 2012 at 11:53 AM

    I have a form that I updated and when I browse to it on my website, the changes are not applied.  I made sure to save the form. I removed our logo from the bottom as well as the line that says "Join Us On"

    Page URL:
    http://purelydigital.businesscatalyst.com/contact-us.html

  • Profile Image

    Answered by pinoytech on July 03, 2012 at 12:07 PM

    Hi,

    Sorry for the inconvenience that may have caused. There are few possible solution to solve the said issue.

    1. re-embed your form code into your website using iFrame.

    2. update your form code that you embedded in to your website by changing http://form to http://www

    From: 

    <script type="text/javascript" src="http://form.jotform.us/jsform/21844955250153"></script>

    To:

    <script type="text/javascript" src="http://www.jotform.us/jsform/21844955250153"></script>

    Hope you find this helpful.

    Thank you!

  • Profile Image

    Answered by opensky on September 09, 2012 at 05:21 PM

    Okay, I'm seeing this same problem in multiple posts. Will you please explain why your auto-generated iframe embed code generates "form" instead of "www" if "www" is the solution? These are posts from early July, and here it is 2nd week of September and these issues remain because of your auto-generated code.

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    JotForm Support

    Answered by jonathan on September 09, 2012 at 06:03 PM

    @opensky

    Please refer to my response for you on your previous post here http://www.jotform.com/answers/108268-embedded-form-not-updating#4

    Thanks.