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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a question about the billing cycle

    Asked by muntsto on April 05, 2017 at 09:12 AM

    How the month is calculate ?

    15.04.2017 - 15.05.2017 is 1 month.

    April is 1 month

     

    Page URL:
    muntsto.com

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    JotForm Support

    Answered by Jim_R on April 05, 2017 at 11:12 AM

    The monthly billing cycle always happens on the same date of purchase.

    e.g.

    If you upgrade on April 10, then your monthly billing cycle will always be on the 10th of each month regardless.

    However if you're asking because you wanted to know the monthly limits imposed on each plan (on when they will be counted or replenished), then all monthly limit counters reset back to zero on the 1st day of each month, regardless of what kind of subscription you have.

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.