I have a question about the billing cycle

  • muntsto
    Asked on April 5, 2017 at 9:12 AM

    How the month is calculate ?

    15.04.2017 - 15.05.2017 is 1 month.

    April is 1 month

     

  • Support_Management Jotform Support
    Replied on April 5, 2017 at 11:12 AM

    The monthly billing cycle always happens on the same date of purchase.

    e.g.

    If you upgrade on April 10, then your monthly billing cycle will always be on the 10th of each month regardless.

    However if you're asking because you wanted to know the monthly limits imposed on each plan (on when they will be counted or replenished), then all monthly limit counters reset back to zero on the 1st day of each month, regardless of what kind of subscription you have.

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.