- Melissa PettingillAsked on April 05, 2017 at 10:41 AM
Good morning! Help please! I went to log into my account this morning and it displays a Login failed- AUTOSUSPENDED
Can you please tell me why I'm getting this message please.
Thanks for your help!
- JotForm SupportBJoannaAnswered on April 05, 2017 at 12:30 PM
Your account is autosuspended by our phishing system because of your Reset External Applicant's Password form.
Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
I have removed word "Password" from title of your form and I have activated your account.
Let us know if you need further assistance.
- Pawan KumarAnswered on June 08, 2017 at 01:41 PM
Please Help to enable this account!
- JotForm SupportBJoannaAnswered on June 08, 2017 at 02:49 PM
I saw that you reported your issue on another thread, https://www.jotform.com/answers/1167640
My colleage will reply to you on that thread shortly.
- JotForm SupportBJoannaAnswered on June 29, 2017 at 03:43 AM
It seems that your reply is not shown on this thread. I saw that you reported your issue on another thread as well: https://www.jotform.com/answers/1186961
We will provide you and answer there shortly.