- lisachapAsked on April 05, 2017 at 01:02 PM
First let me say, I like all the new changes with Jotform. It took me a minute to use the new form, but it is very easy. Thank you for making jotform even better.
I have searched the forums and I am not sure if we can do this.
This form: https://form.jotform.com/51586709208967 is where people request a call back.
This is what I want: If their last name begins with A-L that it goes to one email and it their last name begins with M-a it goes to another. Is this possible?
- JotForm SupportBDAVIDAnswered on April 05, 2017 at 03:11 PM
You can accomplish this with the Substring widget: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form
However, you will need to split your first and last names into a Short Text Entry field each:
Then you can get the first two characters of the last name using the Substring widget, example:
See how it works:
Now, you just need to hide the Substring widget:
Finally, create your conditions to send the notification to a specific email: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
Here is my demo form: https://form.jotformpro.com/70945555888980
You can clone and use it if you want to: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Let us know if you need more help.
- lisachapAnswered on April 15, 2017 at 09:22 PM
Thank you. I am going to try it. I need to watch a few times.
I appreciate all your help.