What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting email notifications on any of my test uploads

    Asked by CaveArtPrinting on July 03, 2012 at 01:21 PM

    I believe I've correctly filled out the conditions for this form to be notified when someone uploads a file 

    Page URL:

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    Answered by pinoytech on July 03, 2012 at 01:46 PM


    We are sorry for the inconvenience that may have caused. Can you please your email provider and request them to add JotMail's IP Addresses to their whitelist.

    If this still doesn't work, please do let us know so we can investigate the said issue and assist you further.

    Thank you!

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    Answered by CaveArtPrinting on July 03, 2012 at 02:12 PM

    Absolutely not! That's a totally unacceptable answer, my email is a gmail account and it should be a simple matter to forward me an email. I've been looking at these forums and it seems like a lot of inconsistancy in the answers to the same problem.

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    Answered by CaveArtPrinting on July 03, 2012 at 02:34 PM

    Okay, I resolved the problem, the forwarding from my .com account email address was not working to send it to my Gmail account so my mistake and my appologies.

    Thank you