Upload Error: File could not be uploaded for some reason

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    dontebee
    Asked on April 05, 2017 at 02:46 PM
    Getting an upload error on every upload. 

    Have tried to remove integrations. Still getting error. 

    Please help. 

     

    Upload Error
    File could not be uploaded for some reason.
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    Mike
    Answered on April 05, 2017 at 04:41 PM

    Thank you for contacting us.

    Could you please clone the form and test a cloned version to see if that makes any difference?

    When I test a cloned version of your form under my account it works just fine.

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    dontebee
    Answered on April 05, 2017 at 04:48 PM

    I tried that. I created a cloned version and still no go?

    Any other ideas? 

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    dontebee
    Answered on April 05, 2017 at 05:44 PM
    I did exactly that! No go….
    I don’t know what I could be doing wrong.
    ...
  • Profile Image
    Mike
    Answered on April 05, 2017 at 07:25 PM

    I was able to reproduce the error when testing the form under your account.

    There might be something wrong with the internal configuration of the form. I have forwarded a bug report ticket to our developers to proceed with the further troubleshooting.

    We will let you know when we have any updates.