What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload Error: File could not be uploaded for some reason

    Asked by dontebee on April 05, 2017 at 02:46 PM
    Getting an upload error on every upload. 

    Have tried to remove integrations. Still getting error. 

    Please help. 

     

    Upload Error
    File could not be uploaded for some reason.
    Page URL:
    www.godchasers.cc/payme/

    Screenshot
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    JotForm Support

    Answered by Mike on April 05, 2017 at 04:41 PM

    Thank you for contacting us.

    Could you please clone the form and test a cloned version to see if that makes any difference?

    When I test a cloned version of your form under my account it works just fine.

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    Answered by dontebee on April 05, 2017 at 04:48 PM

    I tried that. I created a cloned version and still no go?

    Any other ideas? 

  • Profile Image

    Answered by dontebee on April 05, 2017 at 05:44 PM
    I did exactly that! No go….
    I don’t know what I could be doing wrong.
    ...
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    JotForm Support

    Answered by Mike on April 05, 2017 at 07:25 PM

    I was able to reproduce the error when testing the form under your account.

    There might be something wrong with the internal configuration of the form. I have forwarded a bug report ticket to our developers to proceed with the further troubleshooting.

    We will let you know when we have any updates.