Can't edit form once published.

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    Joelhendricks
    Asked on April 05, 2017 at 02:48 PM

    I noticed others asking out to edit a form once it was published, but couldn't get a solid answer.

     

    I attached a screen shot of my options.

  • Profile Image
    Sven
    Answered on April 05, 2017 at 04:07 PM

    You can edit forms after they have been published. I have just checked your account, and I was able to get the option to edit form, and all the other options in the More menu. Please see image below:

     

    Can you try logging out, clearing JotForm cache and cookies on your browser, and logging on back again?

    If the issue is not resolved please get back to us so we can assist you further.

     

    Thank you

  • Profile Image
    Joelhendricks
    Answered on April 05, 2017 at 06:44 PM
    Try the other forms. I can do that one too now, I feel like it's because
    you did it tho.
    Please try the other forms and let me know.
    ...
  • Profile Image
    Kiran
    Answered on April 06, 2017 at 01:36 AM

    I have checked your account and see that the forms are editable normally. Please see the screencast below:

    Could you try once again and let us know if you are able to edit the forms? Please get back to us if the issue still persists. It would be helpful if you can provide us with the screenshot so that we can further investigate the issue.

    Thanks!