What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing submission but notification sent

    Asked by nae4ha on April 05, 2017 at 05:08 PM
    Please see the above information.  Your system kicked out an automatic email that I created for this exact purpose.  But under submissions this entry does not exist.
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    JotForm Support

    Answered by NeilVicente on April 05, 2017 at 05:16 PM

    I can see this particular submission under your form's submissions page

    Can you please confirm that this issue is resolved?