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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I allow multiple e-mail addresses in responses?

    Asked by annetteyoubet on April 05, 2017 at 05:08 PM

    We are registering vendors who have a number of companies, but use a single e-mail address. How do we allow for multiple entries of e-mail address?


    When the entry using the contact e-mail is entered, a pop-up box will not allow it.

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    JotForm Support

    Answered by Chriistian on April 05, 2017 at 09:48 PM

    To allow multiple email address as recipients, you can add multiple recipients from the Email Notification Settings. Please see the image below for an example.

    Here's a complete guide on Send Notifications to Multiple Recipients.

    Do let us know if you need further assistance.

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    Answered by annetteyoubet on April 06, 2017 at 10:44 AM
    Sorry, but this is not the fix we need. Our form responders are getting this message:
    It seems to be associated with the e-mail address even though the validation is set to n one for this field.
    Annette Grissom
    Cooperative Purchasing Program Manager
    (850) 877-2165
    FLORIDA SHERIFFS ASSOCIATION | Protecting, Leading & Uniting Since 1893
    [License Plate Email footer2b]
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    JotForm Support

    Answered by BJoanna on April 06, 2017 at 12:25 PM

    Unfortunately we are not able to see your image. Please note that files that are attached inside of email will not be shown here on forum. You will have to open this thread and upload your screenshot

    I can only assume that you want to allow your users to enter multiple email addresses inside of email field on your form. Please note that email field will accept only one email address. 

    You can add multiple email fields to your form or you can use Short Text Entry (Text box) field instead of email field. 

    Here is my demo form: https://form.jotformpro.com/70955363579975 

    Let us know if you need further assistance.