What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    HELP - 6 hours and NONE OF YOU HAVE HELPED - Customer Servise is terrible

    Asked by Kevin on July 03, 2012 at 02:53 PM

    THIS IS REALLY GETTING ME UPSET, I HAVE SPENT ALL DAMN DAY ON THIS AND NONE OF YOU ARE HELPING ME!

    I WANT TO SPEAK WITH A MANAGER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    THIS IS MY 4th TIME E-MAILING AND NONE OF YOU HAVE HELPED!

     

    www.worldyouthday2013commemorativetshirts.com when the forms are filled out they are going to an e-mail "notification" THAT I WANT TO CHANGE. WHEN I DO WHAT YOU SUGGEST (see below) it does not help: 

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    Answered by gori-mathew

    Hi

    Here's how you can reset the notification emails:

    1. Open your form on the Form Builder
    2. Click on "Setup and Embed" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard.

    Please let us know if this solution helps.

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    THIS DOES NOT WORK, FOR GODS SAKE I HAVE DONE THIS NOW ALL DAY AND NONE OF YOU CAN HELP ME. MAY I SPEAK WITH A MANAGER?

    Every time  I do this the OLD e-mail notification still shows up in the lower right corner: "Recipient e-mail: familyhumiltytowel.com" FOR THE 4th TIME HOW THE HELL DO I DELETE THIS E-mail

    Call me 210-789-6733

     

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    Answered by wegoshop on July 03, 2012 at 04:01 PM

    I called him and we got it fixed!