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ShawnWashburnAsked on April 5, 2017 at 10:00 PM
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David JotForm Support ManagerReplied on April 5, 2017 at 10:10 PM
Please let us know what your payment form is, so we can take at look. If you have integrated with PayPal, please check the incomplete payments dashboard: https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/