What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Last 2 forms submitted did NOT process payment.

    Asked by ShawnWashburn on April 05, 2017 at 10:00 PM
    Also the last 2 forms submitted did NOT process payment.
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    JotForm Support

    Answered by BDAVID on April 05, 2017 at 10:10 PM

    Please let us know what your payment form is, so we can take at look. If you have integrated with PayPal, please check the incomplete payments dashboard: https://www.jotform.com/help/135-How-to-view-incomplete-payments