What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account is under quota, 240mb of 1gb - my forms are still disabled on my website?

    Asked by modelinc on January 05, 2011 at 11:32 AM

    Thank you for your email informing me that my forms are now disabled and to upgrade to professional.


    I have now removed unwanted data and my account is once again in good standing.  My forms however, are still missing from my website.


    Please URGENTLY advise.

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 06, 2011 at 11:28 AM

    Sorry about that. Your account is active now. Please send an email to us for faster response in the future. Premium users have email support.