Why form submission fields are not matching the form?

  • phelanconstruction
    Asked on April 6, 2017 at 4:32 AM

    I've set up a form: https://form.jotformeu.com/70592414097358

    However when someone fills out the form and we receive it back, the questions are totally different? 

  • Nik_C
    Replied on April 6, 2017 at 6:05 AM

    I checked your Email settings and I found out that the labels are not matching:

    Why form submission fields are not matching the form? Image 1 Screenshot 20

    So you can either manually change those labels or you can simply delete the notifier and create another one, it will pick up the fields automatically.

    If you have any further questions please let us know.

    Thank you!