What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why form submission fields are not matching the form?

    Asked by phelanconstruction on April 06, 2017 at 04:32 AM

    I've set up a form: https://form.jotformeu.com/70592414097358

    However when someone fills out the form and we receive it back, the questions are totally different? 

    Page URL:
    https://form.jotformeu.com/70592414097358

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    JotForm Support

    Answered by Nik_C on April 06, 2017 at 06:05 AM

    I checked your Email settings and I found out that the labels are not matching:

    So you can either manually change those labels or you can simply delete the notifier and create another one, it will pick up the fields automatically.

    If you have any further questions please let us know.

    Thank you!