What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not saving

    Asked by jawpix on July 03, 2012 at 04:40 PM

    Its REALLY annoying

    When I edit and try to save, the form os not saving. And i loose evey thing that I edi. It has done than for onths nowt

  • Profile Image

    Answered by pinoytech on July 03, 2012 at 06:32 PM

    Hi,

    Sorry for the inconvenience that may have caused. Regarding on the issue, have you tried already deleting your browser cache and cookies? If not, please give a try. Is this form already embedded into your website? If yes, can you provide us your website URL were you embedded your form code?

    Thank you!

  • Profile Image

    Answered by jawpix on July 03, 2012 at 06:39 PM
    http://billedbyroet.dk/megatilbud-print-pa-canvas
    I have tried to save the last 5 hours.
    I cant upload in safari.
    venlig hilsen / best regards
    Johnny Wichmann, fotojournalist
    Mellemgade 15
    5800 Nyborg
    Denmark
    mobil: (+45) 2346 5628
    Den 04/07/2012 kl. 00.32 skrev JotForm Support Forum:
  • Profile Image

    Answered by jawpix on July 03, 2012 at 06:53 PM

    cant upload in chrome either

  • Profile Image

    Answered by jawpix on July 03, 2012 at 06:53 PM

    I have tried deleting cache many times

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    JotForm Support

    Answered by idarktech on July 03, 2012 at 08:36 PM

    @jawpix,

    What exactly you mean by "form not saving"? Do you mean after creating your form fields and clicking on "Save" button gives you an error? Or you mean your form is not updating the new changes made? Please give us more details so we can help you further with this. Thank you.

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    Answered by jawpix on July 04, 2012 at 02:59 AM

    It gives no erroer. It is just runnining "saving" and "working" without anything in the form is updated

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    JotForm Support

    Answered by liyam on July 04, 2012 at 04:08 AM

    Hello jawpix.  I tried editing your actual form and saving it.  I was able to save your form properly and see the updated content.  I just returned it to its original state. 

    Have you tried creating a new form and see if you're able to save it?  If not, is there a chance for you to try using a different computer?  I'm quite suspecting that it may probably have something to do with your ISP.  Is there a chance for you to be able to login to your account using a different internet service provider?

    Thanks.