- bchekomasovAsked on April 06, 2017 at 09:51 AM
For some reason the notification messaged upon the submition of jetform on our website is not being delivered to the indicated e-mail addresses firstname.lastname@example.org and email@example.com however the test forms and autoresponders are being delivered. The form is at https://form.jotformeu.com/70953722284359
- SvenAnswered on April 06, 2017 at 11:19 AM
I've just checked, the emails are in the bounce list, this happens due to several reasons, usually because your mail service provider is rejecting messages due to suspected spam.
To remove yourself from the bounce list, please refer to this link:
Also, please take a look at this guide to prevent this issue from happening in the future: